1.1 General information
1.2 Data protection on this website
We refer you to the fact that data transmission online (e.g. with email communication) may be associated with security risks. Full protection of the data against access by third parties is not possible.
1.3 Note on the controller
The controller for data processing on this website is:
Königsberger Straße 115
Telephone: +49 (0) 21 51 / 96 96-0
The controller is the natural or legal person that decides, alone or jointly with others, on the purposes and means of processing of personal data (e.g. names, email addresses etc.).
1.4 Data protection officer required by law
We have appointed a data protection officer for our company. You can reach him at the e-mail address firstname.lastname@example.org or our postal address with the addition of « the data protection officer ».
2.1 External hosting
This website is hosted by an external service provider (hoster). The personal data that is collected on this website is stored on the hoster’s servers. This may primarily include IP addresses, contact enquiries, meta and communication data, contract data, contact details, names, website access instances and other data generated via a website.
The hoster is used for the purposes of contract performance for our potential and existing customers (Article 6 (1) lit. b GDPR) and in the interest of the provision of our website in a secure, fast and efficient manner via a professional provider (Article 6 (1) lit. f GDPR).
Our hoster will only process your data insofar as this is necessary for the fulfilment of its service duties and follows our instructions for this data.
2.2 Conclusion of an order processing contract
In order to ensure processing which is compliant with data protection law, we have concluded an order processing contract with our hoster.
3.1 Withdrawal of your consent to data processing
Lots of data processing procedures are only possible with your express consent. You may withdraw your consent at any time on our website via the cookie settings. In order to do this, it is sufficient to send an email to email@example.com, for which there are no formal requirements. The withdrawal of consent does not affect the lawfulness of data processing carried out up to the point in time of the withdrawal.
3.2 Right to object to data collection in special cases and to direct advertising (Article 21 GDPR)
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT, AT ANY TIME, TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED TO DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).
3.3 Right to lodge a complaint with the responsible supervisory authority
In the case of breaches of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of their ordinary place of residence, place of work or the location of the suspected breach. The right to lodge a complaint exists without prejudice to other administrative decisions or legal remedy.
3.4 Right to data portability
You have the right to have data that we process in an automated manner on the basis of your consent or in performance of a contract to be provided to you or a third party in a commonly used, machine-readable format. Insofar as you require the direct transmission of the data to another controller, this shall only take place if it is technically possible.
3.5 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the website operator, this website uses SSL or TLS encryption. You can identify an encrypted connection because the address bar of the browser changes from “http://” to “https://” and by the padlock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you send us cannot be read by third parties.
3.6 Information, erasure and rectification
Within the framework of the valid statutory provisions, you have the right of access at all times regarding your stored personal data, its origin and recipients and the purpose of data processing and, where applicable, the right to right to rectification or erasure of this data. You can contact us at any time using the address found in the Site Notice if you have any questions on this or questions on the topic of personal data.
3.7 Right to restriction of processing
You have the right to require the restriction of processing of your personal data. You can contact us at any time using the address found in the Site Notice if you have any questions on this. The right to restriction of processing exists in the following cases:
If you have restricted the processing of your personal data, this data, except its storage, may only be processed with your consent or for the assertion, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of significant public interest in the European Union or a member state.
3.8 Objection to marketing emails
The use of the contact details published within the framework of the obligation to provide a site notice for the purpose of sending marketing and information material which has not been explicitly requested is hereby prohibited. The operators of the website expressly reserve the right to take legal steps in the event of the unrequested sending of marketing information, e.g. using spam emails.
This website uses some cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are “session cookies”. These are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can change your browser settings such that you are informed about the setting of cookies and only authorise cookies in individual cases, the acceptance of cookies for certain cases or generally exclude cookies and activate the automatic deletion of cookies when you close the browser. The functionality of this website may be restricted if you deactivate cookies.
Cookies which are necessary for enabling the electronic communication process or for the provision of certain functions you require (e.g. shopping basket function) are stored on the basis of Article 6 (1) lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as the corresponding consent was requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Article 6 (1) lit. a GDPR; the consent may be withdrawn at any time.
4.2 Cookie consent with Borlabs Cookie
Our website uses the cookie consent technology provided by Borlabs cookie to collect your consent for the storage of certain cookies in your browser and to document this in compliance with data protection law. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs).
When you visit our website, a Borlabs cookie is stored in your browser, in which the consent you provided or the withdrawal of this consent is stored. The data is not passed on to the provider of Borlabs cookie.
The collected data is stored until you ask us for the erasure of it and/or delete the Borlabs cookie yourself or the purpose of data storage expires. Mandatory statutory retention periods remain unaffected. You can find details on data processing at Borlabs cookie at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
4.3 Server log files
The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information is:
This data is not merged with other data sources.
The collection of this data takes place on the basis of Article 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website and the server log files need to be collected for this purpose.
4.5 Data processing with use of our customer portal
(1) If you wish to use our myacadon customer portal, you require a user name and password for this. A ticket system for enquiries and orders is made available via the customer portal. The contact details you provide there are revocably stored for contract conclusion and communication with you. The legal basis for this is Article 6 (1) Sentence 1 lit. b GDPR.
(2) Due to trade and tax requirements, we are required to store your address, payment and order details for ten years. However, we restrict processing after two years, meaning that your data will only be used to comply with the statutory requirements.
4.5 Data processing using TeamViewer
We provide our customers with the option of remote control via TeamViewer software in the event of problems. The provider of this software is TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen (www.teamviewer.com). You can download the software from the provider using one of the links provided on our website and run it on your computer. For this purpose, only the data protection provisions for TeamViewer Germany GmbH, as your contract partner, apply for the use of the software, which can be viewed at www.teamviewer.com/de/datenschutzerklaerung/. Using this software, we can access your PC or server to provide the support you have requested. The connection uses TeamViewer Germany GmbH servers. By using TeamViewer, you are consenting to any processing of personal data that takes place in connection with this. The use of TeamViewer takes place to fulfil the duties arising from the contract that exists between you and us and in the interests of both parties in the efficient, rapid and cost-effective provision of support services by us. The legal basis for the use of the plug-in is Article 6 (1) Sentence 1 lit. a and b GDPR.
4.6 Data processing in third countries
Insofar as we process data in a third country (i.e. outside the European Union) or the processing takes place within the framework of the use of third-party services or the disclosure or transmission of data to other individuals, organisations or companies, this only takes place in compliance with the statutory requirements. Notwithstanding express consent or transmission required by a contract or the law, we process or have the data processed exclusively in third countries with a recognised level of data protection, contractual duty by so-called standard protection clauses by the EU Commission, with presentation of certification or binding corporate rules (Article 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
4.7 Contact form
If you send us enquiries via the contact form, your details from the contact form including the contact details provided by you there for the purpose of processing the enquiry and for the case of connection questions will be stored by us. We do not pass on this data without your consent.
The processing of this data takes place on the basis of Article 6 (1) lit. b GDPR insofar as your enquiry is connected to the performance of a contract or is required for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries sent to us (Article 6 (1) lit. f GDPR) or your consent (Article 6 (1) lit. a GDPR) if this was requested.
The data you enter in the contact form is stored by us until you ask us to erase it, withdraw your consent to storage or the purpose of data storage expires (e.g. after the processing of your enquiry has been completed). Mandatory statutory provisions, in particular retention periods, remain unaffected.
4.8 Enquiry by email, telephone or fax
If you contact us by email, telephone or fax, your enquiry, including all of the personal data arising from this (name, enquiry) for the purpose of processing your enquiry, is stored and processed by us. We do not pass on this data without your consent.
The processing of this data takes place on the basis of Article 6 (1) lit. b GDPR insofar as your enquiry is connected to the performance of a contract or is required for the performance of pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) lit. a GDPR) and/or on our legitimate interest (Article 6 (1) lit. f GDPR) because we have a legitimate interest in the effective processing of the enquiries sent to us.
The data sent to us by contact enquiries is stored by us until you ask us to erase it, withdraw your consent to storage or the purpose of data storage expires (e.g. after the processing of your matter has been completed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.
5.1 Google Analytics
This website uses functions of the Google Analytics web analysis service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We have activated the IP anonymisation function on this website. This means that your IP address is truncated by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities and provide further services connected to internet use for the website operator. The IP address transmitted within the framework of Google Analytics of your browser will not be compiled with other data by Google.
You may prevent the storage of cookies by changing the settings of your browser software accordingly; however, we would refer to the fact that, if you do so, you may not be able to use all the functionalities of this website in full. You may also prevent the collection of data created by the cookie and data which relates to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin which is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You may prevent the collection of your data by Google Analytics by clicking on the following link. This sets an opt-out cookie that prevents the collection of your data in the event you visit this website again in the future: Deactivate Google Analytics.
We have concluded an order processing contract with Google and implement the strict requirements of German data protection supervisory authorities during the use of Google Analytics.
Data stored by Google at a user and event level which is linked with cookies, user identification (e.g. user ID) or marketing IDs (e.g. DoubleClick cookies, Android marketing ID) are anonymised or erased after 14 months. You can find details on this via the following link: https://support.google.com/analytics/answer/7667196?hl=de
5.2 Matomo (formerly Piwik)
Matomo cookies remain on your device until you delete them.
The information generated by the cookie about the use of this website is not passed on to third parties. You may prevent the storage of cookies by changing the settings of your browser software accordingly; however, we would refer to the fact that, if you do so, you may not be able to use all the functionalities of this website in full.
If you do not consent to the storage and use of your data, you may deactivate storage and use here. In this case, an opt-out cookie is stored in your browser which prevents Matomo from storing usage data. If you delete your cookies, this also deletes the Matomo opt-out cookie. The opt-out must be activated again when you visit this website again.
Click on the button below to load the content of matomo.baseplus.de.
5.3 Lead Forensics
For the purposes of marketing and optimisation, products and services by Lead Forensics are used on this website (https://www.leadforensics.com). The registered office of Lead Forensics is Communication House 26 York Street, London, W1U 6PZ, Great Britain.
5.4 Analysis by WiredMinds
Our website uses tracking pixel technology by WiredMinds GmbH, Lindenspürstraße 32, 70176 Stuttgart (www.wiredminds.de) to analyse visitor behaviour. In connection with this, data may be collected, processed and stored, using which usage profiles are created under a pseudonym. Where possible and advisable, these usage profiles are fully anonymised. Cookies may be used for this. Cookies are small text files that are saved in the visitor’s browser and used to recognise the internet browser. The data which is collected, which may also contain personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information provided during visits to the websites to create anonymised usage profiles. The data which is obtained in this manner is not used without the express consent of the data subject to identify visitors to this website personally and is not merged with personal data using the carrier of the pseudonym. Insofar as IP addresses are collected, they are anonymised immediately by erasing the last block of numbers.
6.1 YouTube with extended data protection
This website integrates YouTube videos. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, the passing on of data to YouTube partners is not absolutely excluded by the extended data protection mode. As such, YouTube creates a connection to the Google DoubleClick network regardless of whether you view a video.
Once you start playing a YouTube video on this website, a connection is established to the YouTube servers. This informs the YouTube serves which of our pages you have visited. If you are logged into your YouTube account, you are enabling YouTube to assign your surfing behaviour directly to your personal profile. You may prevent this by logging out of your YouTube account.
Furthermore, YouTube can store various cookies on your device after you start a video. YouTube can get information about visitors to this website with the help of these cookies. This information is, for example, used to create video statistics, improve user-friendliness and prevent fraud attempts. The cookies remain on your device until you delete them.
Further data processing procedures which we cannot influence may be triggered after you have started a YouTube video.
We exclusively use all the information that is collected to optimise our marketing. HubSpot is a US software company with a branch in Ireland:
HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500, https://www.hubspot.de.
You can find more information about HubSpot’s data protection provisions on the following HubSpot page: https://legal.hubspot.com/de/privacy-policy.
All HubSpot resources on EU data protection can be found here: https://legal.hubspot.com/
6.3 Facebook Pixel
(1) On this website, we use Facebook Pixel, which is provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
(2) Insofar as you accept the use of the corresponding cookies when you access our website, your browser establishes a direct connection to the Facebook server automatically using Facebook Pixel. We do not have any influence on the data collected there and data processing procedures nor are we aware of the full scope of data collection, the purposes of processing and the retention periods. We also do not have any information on the erasure of the data collected by Facebook.
(3) We use Facebook Pixel to only display Facebook ads we have created to Facebook users who have shown an interest in our website. With the help of Facebook Pixel, the intention is to ensure that our Facebook ads match the potential interest of the users. Furthermore, with the help of Facebook Pixel we can ensure the efficiency of Facebook ads for statistical purposes by seeing whether users were sent to our website after clicking on a Facebook ad. The legal basis for the use of Facebook Pixel is Article 6 (1) Sentence 1 lit. a GDPR.
(4) You can find more information about the purpose and scope of data collection and processing by Facebook in its privacy policies. You can also access more information there regarding your rights in connection with this and setting options to protect your privacy: https://www.facebook.com/about/privacy/
6.4 Google Remarketing Tag
This website uses the remarketing function provided by Google Inc. This makes it possible to display interest-related advertising to the website visitor within the Google advertising network. For this purpose, a cookie is set on the visitor’s computer. The character string this contains serves to recognise a visitor when they access these websites which are part of the Google advertising network. The visitor may be shown advertising there which relates to content previously accessed on websites which use Google Remarketing.
For this purpose, Google uses the “DoubleClick” cookie, for example. This is the same cookie that is used on websites on which advertising programmes by DoubleClick, which is a Google subsidiary, are used. No third-party advertising is placed on our website. The DoubleClick cookie is only used for its remarketing function here.
7.1 Handling job application data
We provide you with the option of submitting an application to us (e.g. by email, post or via the online application form). In the following, we provide you with information about the scope, purpose and use of your personal data which is collected within the framework of the application process. We ensure that the collection, processing and use of your data takes place in compliance with valid data protection law and all additional statutory provisions and your data is handled in strict confidentiality.
Scope and purpose of data collection
If you send us an application, we process the personal data connected to this (e.g. contact and communication data, application documents, notes as part of interviews etc.) insofar as this is necessary to make a decision on the justification for an employment relationship. The legal basis for this is Section 26 Federal Data Protection Act under German law (initiation of an employment relationship), Article 6 (1) lit. b GDPR (general contract initiation) and, insofar as you have provided consent, Article 6 (1) lit. a GDPR. The consent may be withdrawn at any time. Your personal data is only passed on to individuals within our company who are involved in processing your application.
Insofar as your application is successful, the data you have provided is stored in our data processing systems on the basis of Section 26 Federal Data Protection Act (new) and Article 6 (1) lit. b GDPR for the purpose of implementing the employment relationship.
Retention period for the data
Insofar as we are unable to make you a job offer, you refuse a job offer or withdraw your application, we reserve the right to store the data you provided on the basis of our legitimate interests (Article 6 (1) lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data is then deleted and the physical application documents destroyed. The retention serves, in particular, to provide proof in the event of a legal dispute. Insofar as it appears that the data will be necessary after the end of the 6-month period (e.g. due to an impending or pending legal dispute), erasure only takes place when the purpose of the further storage expires.
Longer retention may also take place if you have provided the relevant consent (Article 6 (1) lit. a GDPR) or if statutory retention obligations speak against the erasure.
Addition to the applicant pool
If we do not make you a job offer, there may be the option of adding you to our applicant pool. If you are added, all the documents and details from the application are transferred to the applicant pool to contact you in the event of suitable vacancies.
Addition to the applicant pool takes place exclusively on the basis of your express consent (Article 6 (1) lit. a GDPR). The provision of the consent is voluntary and has no connection to the ongoing application process. The data subject may withdraw their consent at any time. In this case, the data is permanently deleted from the applicant pool insofar as no statutory retention reasons exist.
The data from the applicant pool is permanently deleted two years after consent is granted at the latest.
7.2 Data transmission to the IHD
In the event of a credit risk, we transmit your data (name, address, email address, company details and, if applicable, contract and claim data) to the IHD Gesellschaft für Kredit und Forderungsmanagement mbH, based at Augustinusstr. 11 B, 50226 Frechen, for the purpose of a credit check and to review the deliverability of the address provided and for the purpose of collection processing and, where applicable, to additional cooperating credit agencies. The legal basis for this transmission is Article 6 (1) lit. b GDPR and Article 6 (1) lit. f GDPR. Transmissions on the basis of Article 6 (1) lit. f GDPR may only take place insofar as this is necessary to maintain our company’s legitimate interests and the interests or fundamental rights and fundamental freedoms of the data subject, which requires the protection of the personal data, do not outweigh these interests.
For the purpose of making a decision about the justification, implementation or termination of the contractual relationship, we also collect or use automatically created probability values, which address details, for example, may be used to calculate. You can find detailed information about our partner, the IHD, within the meaning of Article 14 GDPR, i.e. the company purpose, the purpose of data storage there, the legal basis, the data recipients at the IHD, the self-disclosure right and the right to erasure and rectification and profiling at www.ihd.de/datenschutz/Artikel14.html. You can find information on their partners in the field of credit agencies at: www.ihd.de/datenschutz#vertragspartner.